The fleet driver app: a whole shift in one place

From clock-in to the last signature, Smart Strix's iOS and Android app carries a driver through the entire working day — jobs, photos, checks, fuel and chat included.

In short: the Smart Strix driver app puts a driver's full shift on their own phone — accepting jobs, status check-ins, photo capture with offline retry, POD signatures, chat with the office, vehicle check-in/check-out, fuel logging and shift clock-in. Built for UK fleets of 2–50 vehicles where drivers should not need five apps and a paper folder. Free to get started; iOS and Android.

What can drivers do in the app?

Everything the day demands, in the order the day demands it. The app is not a job list with extras bolted on — it is the driver's side of the whole platform, mirroring what dispatchers see on the web dashboard.

Moment in the shiftIn the app
Start of dayClock in; check out a vehicle with condition photos
Work arrivesSee assigned jobs or the day's ordered stops; accept
On the roadStatus check-ins at each stage; chat with the office
At the stopPhotos of goods and loading; POD signature at delivery
RefuellingLog litres, price and station with receipt/odometer photos
End of dayCheck the vehicle back in with photos; clock out

How do jobs and status check-ins work?

Assigned work appears in the app with addresses, customer details and notes; the driver accepts it and then checks in as each stage happens — arrived, loaded, delivered. Those check-ins are what keep the office's dispatch board truthful without anyone phoning anyone. For multi-stop days, driver-day runs present stops in order so the driver always knows what is next.

What happens to photos taken with no signal?

They queue and retry. Underground car parks, rural farms, steel-framed warehouses — delivery work happens in exactly the places mobile coverage does not. The app holds any photo taken offline and uploads it automatically when a connection returns, so evidence capture never depends on signal bars. The driver takes the photo and moves on; the sync is the app's problem.

How is proof of delivery captured?

The customer signs on the driver's screen, delivery photos attach to the job, and the completed POD flows back to the office ready for invoicing — the full sequence is described on the proof of delivery page, including customer ratings. From the driver's perspective it is the natural last step of the stop, not a separate device or form.

What else lives in the app besides jobs?

The operational housekeeping that usually scatters across paper and group chats. Vehicle check-in and check-out with photos records condition at handover, protecting drivers as much as the fleet. Fuel logging happens at the pump. Clock-in/out and leave requests replace timesheets. And chat keeps driver-office conversation inside the platform, attached to the working context, instead of buried in a personal WhatsApp thread. On the Advanced plan the app also provides the GPS positions behind live tracking.

Why does one app matter more than many good ones?

Adoption. Every extra app a driver must install is another login to forget and another thing to blame when a record is missing. Small fleets do not have IT support to chase this; the tooling has to survive real drivers on real phones. One app, one login, covering the whole shift, is the difference between records that exist and records that mostly exist. It also means data joins up automatically: the fuel entry, the check-out photos and the POD all belong to the same driver, vehicle and day.

What do drivers need to run it?

An ordinary iOS or Android phone — their own is fine. Managers send an invite, the driver signs in, and role-based permissions (admin, manager, driver, viewer) scope what they see to their own work. No hardware, no mounting kits, no per-device licences. Plan details, including the Starter tier's 3-driver limit and Advanced's unlimited seats, are on the pricing page.

Frequently asked questions

Is the Smart Strix driver app on both iOS and Android?
Yes — drivers can run it on either platform, on their own phones. There is no dedicated device requirement and no in-vehicle hardware.
Can drivers work in areas with poor mobile signal?
Yes. Photos taken offline queue on the phone and upload automatically when signal returns, so basements, rural drops and warehouse dead zones do not cost you evidence.
Do drivers accept jobs in the app?
Assigned jobs appear with all the details and the driver accepts them there, then posts status check-ins at each stage so the office sees progress without calling.
Can drivers message the office through the app?
Yes — built-in chat keeps driver-office communication inside the platform, alongside the day's jobs, rather than scattered across personal messaging apps.
Does the app handle proof of delivery?
Customers sign on the driver's screen and delivery photos attach to the job. The completed POD, with signature, goes straight back to the office and feeds the invoicing flow.
Do vehicle checks and fuel logs happen in the same app?
Yes — check-out and check-in with condition photos, plus fuel entries with receipt and odometer photos, all live in the one driver app together with jobs, chat and shift clock-in.
Does the app track drivers' locations?
On the Advanced plan the app provides app-based GPS for the live map and breadcrumb history — no black box needed. Access to location data is controlled by roles, and drivers use the app knowingly as their day-to-day work tool.
How do I get my drivers onto the app?
Invite them from the dashboard; they install the app, sign in, and see their own jobs and tools. Role permissions keep each driver scoped to their work. It is free to get started.

Run your fleet on Smart Strix

Dispatch, tracking, compliance records and invoicing for 2–50 vehicle fleets — free to get started, no hardware to install.

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