Removals Company Software for UK Movers
Removals runs on the diary — who's booked, which crew, which van, and whether the customer has paid the deposit. Smart Strix turns that diary into a live dispatch board, backs every move with photo evidence, and gets invoices out the door the day the job finishes.
What does removals company software actually replace?
It replaces the paper diary, the quote spreadsheet, the folder of loose photos and the end-of-month invoicing scramble. A typical mover juggles survey notes, deposit chasing, crew rotas and access details across four different places. Smart Strix keeps a move as one record from first enquiry to paid invoice, so the version of events you rely on is always the one in the system.
How does the job diary work in Smart Strix?
Your bookings sit on the dispatch board — a kanban view you drag jobs across as they progress from booked to crewed to on-the-day to done. Each move carries its full lifecycle: created, assigned, status updates, photos and the final signed completion. For multi-job days, driver-day assignments hold an ordered list of stops so a crew doing a morning flat move and an afternoon house clearance knows exactly what comes next, and you can see how loaded each crew's day is.
How do I quote removals jobs faster without underpricing?
Smart Strix quotes convert straight into jobs, and Strix AI can suggest a price for each one using genuine route estimates plus your own accepted-quote history — the win rates and price percentiles of moves you've actually landed. Guardrails keep suggestions inside your floor, ceiling and margin rules, rate cards handle different job types (house move, office move, single-item courier run), and shadow mode lets you check any auto-applied price before it reaches a customer. The AI add-on starts at £39/month ex VAT (AI Core).
Can I build two-person crews properly?
Yes. Driver skill and capability tags — tail lift trained, piano experience, whatever matters to your operation — sit on each driver profile, so when a move needs two porters and a Luton with a tail lift, you assign people who genuinely fit. Shift clock-in/out with weekly history shows who worked which move, and PTO and sick-leave approvals stop you promising a crew you won't have on the day.
How does photo evidence protect against damage claims?
"Your crew scratched my dresser" is the claim every mover dreads. In Smart Strix, crews attach photos to the job at any stage — condition of items at loading, the empty room at handover — and finish with a customer signature captured in the app as proof of completion. When a claim arrives weeks later, you have dated photos and a signature on the job record rather than a crew member's hazy recollection.
How do removals invoices and payments work?
Once the signature is captured, the job flows into invoicing: draft, sent, viewed, paid — you can see when a customer has opened the invoice. Reminder schedules and late fees chase slow payers automatically, partial payments cover deposit-then-balance billing that's standard in removals, and finished invoices export to Xero or QuickBooks so your bookkeeper isn't re-keying anything.
Is Smart Strix right for a man and van business?
That's exactly who the Starter plan is for: up to 3 drivers, free to get going, no contract lock-in. As you add vans and porters, Advanced brings unlimited drivers and app-based GPS tracking (no hardware in the vans). Compare both on the pricing page.